Accident, Incident and Emergency

As a childminder it is my duty to promote the good health of children, keep them safe from harm, prevent the spread of infection and take action when they are ill or injured.

As required by Ofsted, I have completed Paediatric First Aid training, I have a first aid box on the premises at all times and this is kept in the hallway. I also have a mini travel first aid pack for outings. Parents emergency contact numbers are stored on the mobile phone that I will always carry with me fully charged. 

I hold written permissions from parents located with the child’s information to seek emergency treatment for the child if needed.

I risk assess my premises to make sure it meets the safeguarding and welfare requirements of the Early Years Foundation Stage, I also regularly check the smoke detectors which are located in the hallway downstairs and upstairs. I practise fire evacuation procedures when new children start then every 3 months after.

Should an accident or emergency occur the following procedure will be implemented.

    • I will comfort the child and reassure them while making sure the other children in my care are safe, this may mean strapping them into the pushchair or sitting older children somewhere safe where I can hear or see them.
    • Then, if the accident is a minor one and requires only basic first aid, I will tend to it myself. If not, I will ring 999 or 112 for help.
    • If I have to accompany or take a child to hospital, I either take the other children with me, or call my emergency back-up cover. This will be a known responsible adult (my husband).

If there is an accident, my emergency back-up cover may contact you and you will be expected to collect your child straight away.

I will perform any life saving procedure I have been trained to do through paediatrics first aid training.

I will do my best at all times to make sure the children in my care are safe, reassured and kept calm.


An incident is a non-medical emergency which causes the need for an immediate response/change of routine.

I will use planned procedures as far as possible in the event of an incident which affects my setting as follows:

  • Gas leak/fire – I will follow my Emergency Evacuation procedure as detailed below
  • Missing child – I will follow my Missing Child policy and procedure
  • Challenging/aggressive behaviour of a child – I will follow my Behaviour Management policy and procedure
  • Flooding – I will monitor the situation and follow my Emergency Evacuation procedure if necessary
  • Threatening behaviour of an adult – I will ask them to leave, in the event that they refuse I will remove the children from the situation to a safe place, if necessary and when safe to do so I will call the Police on 999.

I will inform parents as soon as possible and  if necessary ask them to collect their child.

Emergency evacuation

Should an emergency occur that requires me to leave I will take the following actions

    • Make sure that all the children in the setting are present.  
    • Evacuate to a safe area picking up the outings bag, if possible.(using a buggy/ reins if there is time to do so)
    • Contact the emergency services on 999 (or 112).
    • Reassure the children and make sure that they are not unduly upset.
    • Contact the parents and let them know the situation and ask to collect the children if necessary.
    • Take the children to Costa Selly Oak retail park for food and drinks until collection, if I am unable to return to the premises.

Other emergencies

Should any other emergency occur (such as a terrorist attack) I will contact parents as soon as possible. I expect that parents will also contact me in the event of any accident or emergency which affects them or the child.


I will record all details of the accident, incident and emergencies and make these available for parents to sign and provide a copy for the parents (if requested) I will make sure all completed forms are stored in accordance with my confidentiality policy.

In the event of a serious injury, such as a broken bone or death I will inform Ofsted, the local child protection agency, the Health and Safety Executive and my insurance company as soon as possible but in any event within 14 days of the accident occurring.

Emergency back-up cover

Known responsible adult  –  Paul Hopley (husband)